IT Services For Melbourne Businesses:

1

We SPECIALISE In Working With Fast-Growth Companies. That means we understand your incredibly hectic and stressful work schedule and WHY it’s critical to remove obstacles, frustrations and technical problems to keep you productive. We understand your desire to eliminate waste, extra steps, work-arounds and manual labour. We also have tech support available 24/7/365 since we know you don’t work the normal “9-5” day, and can help you maintain the freedom to work remote while making sure you meet compliance standards for data security and backups.

2

We Have The Unique Ability To Address Your IT Needs – From Vision Through Long-Term Support. We assist from vision to design and planning, to product specification through pricing and acquisition, to installation, implementation, documentation and project management, to post-project support of you and/or your users. This allows you to have one consistent team to work with that understands your environment, your people, how you work and your history, which means you don’t have to waste time educating us.

3

We Have A Team Australia Based Experts On Staff. Unlike other IT firms, who have moved their helpdesk overseas, we have a team of engineers on staff with diverse, specialized areas of expertise who work together to deliver the most effective and correct solutions to you. As a client, you are assigned to one of these teams. That means you’ll always be able to get someone on the phone who knows YOU and understands YOUR environment and YOUR systems to provide helpful answers and quick resolutions of problems instead of having to talk to a complete stranger hundreds of miles away who knows nothing of you or your systems and wastes your time asking a lot of really dumb and annoying questions to try and “help” you.

4

We Use Our Vendor Relationships To YOUR Advantage. Having an advanced level of partnership with key vendors (Microsoft, VMware, Dell, MYOB & Reckon) allows us access to special pre- and post-project assistance support levels that most “partners” do not have. We are able to provide the right solutions, priced right and validated by the vendor, so if any issues come up, we can get them resolved quickly and effectively.