Melbourne AI and automation for Australian SMBs
AI that earns its keep — measured in hours back
We map the admin eating your team's week, automate the bits that pay back, and ship it on tooling your auditor will accept. No slide decks. No platform you don't need.
- Hours back per person per week — measured
- OAIC and Essential 8 aligned by default
- Fixed-price scope, named delivery owner
Where the week actually goes
Admin eats the team alive
Quoting, AP coding, ticket triage, weekly status reports — the same manual work, every week, by the people you can least afford to lose. Headcount can't grow fast enough to catch it, and overtime isn't a strategy.
AI hype, no real numbers
Every vendor pitches a platform. Nobody shows hours-back data from an Australian business that looks like yours. You're left guessing whether the next subscription pays back or quietly joins the SaaS graveyard.
Copilot tried, mixed results
The team poked at Copilot or ChatGPT and got patchy answers. Now they're cautious — and right to be. The next AI project has to ship something measurable, not become another licence line on the invoice.
How we ship AI that pays back
- Step 1
Discovery — find the real admin
We sit with your operations, finance and service leads. We map the repeat work, the volumes, the hours and the data flows. You get a written audit — what's worth automating, what isn't, and why.
- Step 2
Checklist — scope, risk, payback
We hand back the AI automation checklist: candidate workflows ranked by hours saved, OAIC privacy posture, data sovereignty notes, Essential 8 alignment, and a fixed-price scope for the first build. No commitment to proceed.
- Step 3
Onboarding — build, measure, hand over
Named project owner. Weekly written status. We ship the first automation in weeks, not quarters, and measure hours saved against the baseline. Runbooks and ownership stay with you.
"We ran AI inside our own business before selling a single client engagement. Then we shipped Cliniva.ai — a medical receptionist that scaled from $0 to $1M ARR in 90 days — and NerdScribe, our Teams compliance capture bot. We don't sell slides. We ship."
- Cliniva.ai
- NerdScribe
What good looks like in 90 days
- Hours back per person per week — measured against a real baseline
- Quoting, AP coding and triage running with human review, not human keying
- OAIC privacy posture documented for every AI tool in use
- Data sovereignty mapped — you know where prompts and outputs live
- Essential 8 alignment maintained across identity and file access
- One named owner, one monthly invoice, no surprise platform sprawl
Why Nerds On Time
We've shipped, not pitched
Cliniva.ai went from $0 to $1M ARR in 90 days. NerdScribe captures Teams meetings into CRMs and workflows. We've used Copilot internally since 2023, then packaged what worked. Real builds, real numbers.
Vendor-neutral, payback-led
We take no commissions. If a workflow doesn't pay back in measurable hours, we tell you and we don't build it. The goal is hours back per person — not a longer licence list.
Compliance built in
Every automation we ship is mapped to OAIC Australian Privacy Principles, with data sovereignty documented and Essential 8 alignment for identity and file access. Defensible to your auditor, your board and your insurer.
Fair questions
- Will our data leave Australia?
- It depends on the tool. We document where prompts and outputs are processed and stored for every component, map it against OAIC Australian Privacy Principles, and flag anything that crosses borders before we build. You decide what's acceptable — we don't quietly route staff or client data offshore.
- We tried Copilot and it was patchy. Why try again?
- Copilot works when the data, permissions and prompts behind it are sound. Most patchy rollouts skip that groundwork. We start with a discovery, fix the SharePoint and identity layer first, then target specific workflows with measurable baselines. If it doesn't pay back, we don't ship it.
- How fast can we see hours back?
- First automation typically ships in 4–8 weeks from sign-off, depending on scope and data readiness. We measure hours saved against the baseline we captured in discovery, and report it monthly. If the numbers aren't there, we re-scope — not double down.
30-day SLA-back. No 36-month contracts. No lock-in.
Ready when you are.
Free 30-min discovery call with the founder. We'll send the ai-automation IT audit checklist before the call so you can score yourself.
Or call us anytime on 1300 589 447.